Meet the Team

Lori’s journey in the veterinary field began in 2007 when she started as a Technician Assistant. Her strong work ethic, passion for animal care, and eagerness to learn quickly propelled her into a Veterinary Technician role. Over the next seven years, she honed her skills in patient care, surgical assistance, and client education, building a solid foundation in veterinary medicine.

Her leadership skills and deep understanding of clinic operations naturally led her into management, where she found a new way to make an impact—helping veterinary teams thrive. Lori has played a crucial role in the successful opening of two animal hospitals, overseeing everything from hiring and training staff to establishing protocols and ensuring high-quality patient care. She has been a valued member of our team for the past five years, bringing her expertise, dedication, and compassionate approach to both staff and clients.

Despite her managerial responsibilities, Lori continues to work hands-on as a Veterinary Technician, wearing many different hats throughout the hospital. Whether she’s assisting in surgery, mentoring new team members, managing daily operations, or supporting clients and their pets, she remains deeply involved in every aspect of patient care. Her ability to balance multiple roles with dedication and enthusiasm makes her an invaluable part of the team.

Lori’s love for animals extends beyond her career. At home, she shares her life with a vibrant family that includes her husband, two wonderful children, and a diverse group of pets—three dogs, eight cats, two snakes, two bearded dragons, and even a squirrel. Her home is a testament to her commitment to animals, and she takes great joy in caring for each of them.

In her free time, Lori enjoys making memories with her family, spending time outdoors, and continuously expanding her knowledge in the veterinary field. She is passionate about mentoring aspiring veterinary professionals and ensuring that every pet receives the best care possible.

Meet Rebecca Melrose, a dedicated Customer Service Representative with adverse background and a passion for connecting with people. With over 7 years of experience in the field, Rebecca has traversed various roles, from delivering pizzas to assisting nurses, before finding her niche in reception work.

Rebecca thrives on interacting with others and finds immense joy in helping meet their needs and exceed their expectations. Her warm demeanor and genuine care for others make her a valuable asset in any customer-facing role. 

Beyond her professional life, Rebecca finds solace and happiness in the company of her 5-year-old yellow lab, Rubble. Their bond is a source of comfort and companionship, bringing joy to Rebecca's life every day.

In her leisure time, Rebecca indulges in creative pursuits, such as crocheting small projects. It's a hobby that allows her to unwind and express her artistic side, creating beautiful pieces with her own hands.*With a heart for service, a love for animals, and a zest for life, Rebecca Melrose brings positivity and enthusiasm to everything she does, both professionally and personally.